The situation by department

All information related to health measures by department (Coronavirus - COVID-19) - Update June 16, 2021.

02/09/2020
Following the new directives of the Luxembourg Government, we are adapting the hours and days of access to our activities.
 

Below please find all information department by departement

 

 

 Wellness & Fitness 

Due to the latest restrictions imposed by the Luxembourgish Government, we cannot open our department without strict constraints, nor can we welcome you under the same conditions as in autumn 2020. We therefore limit access per person per day in order to protect the health of all but also to give everyone an opportunity to enjoy the facilities. 

Access conditions:

  • WITHOUT RESERVATION to all facilities (except Vippi private sauna)
  • Limited capacity and duration :
    - 4 hours per day on weekdays
    - 3 hours per day on weekends and public holidays

Opening hours:

  • Monday to Friday, from 9am to 9pm
  • Saturday, Sunday and public holidays, from 9am to 8pm

The thermal pool is open every day from 8am.

The pools in the Wellness Department close 15 minutes before closing time.

 

Which activities are open at this time? 

  • Thermal water swimming pool
  • Fresh water swimming pool
  • Saunas
  • Hammams
  • Salounge
  • Uima allas relaxation pool
  • Whirlpools
  • Cold water pool
  • Infrared cabin
  • Tepidarium
  • Infrared dome
  • Cabins with massage bed on the Wellness floor
  • Relaxation rooms / Sunbathing areas
  • Fitness room
  • Group fitness courses (except weekends and public holidays)
  • Juice bar

Activities not available: 

  • Aufguss rituals in the saunas
  • Group fitness courses (weekends and public holidays)
  • Group aquatic courses

Do I have to wear a mask?

Yes, you must wear a mask without fail when you are indoors and as soon as the social distance of 2 metres cannot be respected outdoors.

Will my pass be extended?

Yes, a pass or TIME flat-rate will be extended in proportion to the periods of closure/restricted access due to decisions by the Government and according to the date of the right of access.
The 1-, 3-, 6-, and 12-month and the 15-, 30-, and 50-hour passes suspended due to the crisis will be automatically reactivated on Tuesday, 1 June 2021 (extension in proportion to the time not used).

 


   

 medical cure treatments & Health Treatments

Medical cures and rehabilitation care will be maintained.

For any information on the progress of your cure or treatment, please contact the Health Programming Department (+352) 23 666-800 or complete the online form.

 

Health measures to be complied with : 

  • Wearing a mask is mandatory upon arrival and throughout your stay.
  • Disinfect your hands with a hand sanitizer gel available at the entrance of each care treatment pavilion.

 


 

 HOTELS 

The Mondorf Parc Hôtel****SUPERIOR is open.

  • Wellness & Fitness access - See details of the accessible Wellness & Fitness activities in the ad hoc section
  • Reservation of SPA treatment possible

Particular measures of our hotels:

  • Wearing a mask is mandatory upon arrival and throughout your stay, when the 2m distance cannot be respected.
  • Disinfect your hands with a hand sanitizer gel available at the entrance of the hotel.
  • No luggage service

 

Breakfast will again be served indoor (Jangelisgare room) as a buffet.

  • Indoor: table for a maximum of 4 people (without test)
  • Outdoor: table for a maximum of 10 people (without test)
  • Wearing a mask is compulsory when moving around.

The De Feierwon Bar will be open every day from 4:00 to 11:30 pm:

  • Indoor: table for a maximum of 4 people (without test)
  • Outdoor: table for a maximum of 10 people (without test)
  • Wearing a mask is compulsory when moving around.

 


  

EVENTS 

All conference and banquet rooms are now COVID-Check (300 person limit).

“COVID-Check" is an application that aims to communicate via the scan of a QR code whether a person has been vaccinated, tested or cured. A certified rapid test is also valid. However, a self-test can be done on the spot (€10/test).

If the number of people exceeds 300, it is essential to declare the event to the Ministry of Health in order to obtain authorization. Events are possible until 1:00 or 3:00 am (with "late-night opening" authorization).

Our sales and coordination teams are at your disposal to advise you on the choice of room and catering formula best suited to your event.

 


  

 Restaurant DE JANGELI 

  • Friday and Sunday, from 12:00 noon to 2:00 pm
  • Wednesday to Sunday, from 7:00 pm to 9:30 pm
  • Reservation T: +352 23 666-525

The restaurant will use the "Covid-Check" application:

  • Indoor: table for up to 10 people with "Covid-Check".
  • Outdoor: table for up to 10 people, without test. A mask must be worn when moving around.

“Covid-Check" is an application that aims to communicate, by scanning a QR code, whether a person has been vaccinated, tested or cured. Customer can also produce a certified test themselves or undergo a self-test on the spot.

 Restaurant CHALET AM BRILL 

  • Restaurant open indoors. Negative test required upon arrival.
  • Open Wednesday to Sunday from 12:00 noon to 2:00 pm and from 7:00 pm to 10:00 pm.
  • Reservation T: +352 23 666-545
  • Compliance with the sanitary measures recommended by the government.

The restaurant will use the "Covid-Check" application:

  • Indoor: table for up to 10 people with "Covid-Check".
  • Outdoor: table for up to 10 people, without test. A mask must be worn when moving around.

“Covid-Check" is an application that aims to communicate, by scanning a QR code, whether a person has been vaccinated, tested or cured. Customer can also produce a certified test themselves or undergo a self-test on the spot.

 BRASSERIE MAUS KÄTTI 

  • Restaurant open indoors. 
  • Open 7D/7 from 12:00 noon to 10:00 pm
  • Reservation T:+352 23 666-530
  • Compliance with the sanitary measures recommended by the government.
  • Indoor: table for up to 4 people (without test)
  • Outdoor: table for up to 10 people (without test)
  • Wearing a mask is compulsory when moving around.
  • Our restaurant has chosen not to apply the "Covid-Check" system for the time being for indoor dining.

 


 

 SPA 
  • Monday to Friday from 10am to 8pm
  • Saturday from 9am to 8pm
  • Sunday and public holidays from 9am to 6pm

For all bookings of one or more care treatments, you will be granted access to the changing rooms + showers as well as the Wellness & Fitness facilities for one hour and a half on the day of your treatment.

How can I book a care treatment?

What should I arrange for the day of my care treatment?

  • Wear on a mask as soon as you arrive.
  • Disinfect your hands with a hand sanitizer gel available.
  • Please arrive at the SPA Reservation desk at least 30 minutes before your care treatment.
  • Follow the recommendations of our staff.

What should I do during my care treatment?

  • Continue to wear a mask throughout your care treatment.
  • Disinfect your hands with a hand sanitizer gel available at the entrance of each care treatment pavilion.

 

 


 

 GIFT VOUCHER 

MONDORF Domaine Thermal offers many gift ideas. Consult our website, order, buy online and receive your gift voucher directly in your email box or that of the person of your choice.

Gift vouchers set to expire in 2020 or during 2021, will be extended until 12/31/2021.

 


 

The management will adapt the instructions as events unfold

We will keep you informed about the reopening of our departments and arrangements made (extension of your subscription, extended validity of your gift voucher) per activity, in accordance with the decisions taken by the government.
We wish to thank you very much indeed once again for your patience, understanding and loyalty. Take care of yourself and your loved ones.

 

We are always at your entire disposal for any further information by e-mail domaine@mondorf.lu and by telephone (+352) 23 666-666

 

Measures to be adopted under all circumstances at the Domaine Thermal: