The situation by department

All information related to health measures by department (Coronavirus - COVID-19) - Update March 30, 2021.

02/09/2020
Following the new directives of the Luxembourg Government, we are adapting the hours and days of access to our activities.
 

Below please find all information department by departement

 

 

 Wellness & Fitness 

All Wellness & Fitness activities (swimming pools, saunas, fitness rooms, group classes) remain closed until further notice.

However, only guests staying at the Mondorf Parc Hotel****superior will have limited access to the swimming pools and saunas (strict compliance with the sanitary measures in place):

  • Access for 2 hours on the day of arrival and on the day of departure. Please mention the desired time slot when booking:
  1. 9:30 am to 11:30 am
  2. 11:30 am to 1:30 pm
  3. 1:30 pm to 3:30 pm
  4. 3:30 pm to 5:30 pm
  5. 5:30 pm to 7:30 pm
  • For stays of 2 nights or more, access of 4 hours the whole day or days at the hotel
  • Access times will be confirmed when you book your stay.
  • Limit of 40 people maximum in all areas (swimming pools and saunas)
  • No access to hammams and fitness rooms.

Will my subscription be extented ?

Yes, a subscription or TIME package will be extended in proportion to the closing time related to the Government's decisions and according to the date of the right of access.

 


   

 medical cure treatments & Health Treatments

Medical cures and rehabilitation care will be maintained.

For any information on the progress of your cure or treatment, please contact the Health Programming Department (+352) 23 666-800 or complete the online form.

 

Health measures to be complied with : 

  • Wearing a mask is mandatory upon arrival and throughout your stay.
  • Disinfect your hands with a hand sanitizer gel available at the entrance of each care treatment pavilion.

 

 HOTELS 

The Mondorf Parc Hôtel****superior is open.

  • Meals served in the room (maximum 2 persons per room)
  • Limited access to swimming pools and saunas (see details above under Wellness & Fitness).
  • Reservation of SPA treatments possible

Particular measures of our hotels :

  • Wearing a mask is mandatory upon arrival and throughout your stay, when the 2m distance cannot be respected.
  • Disinfect your hands with a hand sanitizer gel available at the entrance of the hotel.
  • No luggage service
 EVENTS 

Seminars and meetings remain possible under certain conditions.
For private events (wedding, communion...), please contact our Banquets team.


  

 Restaurant DE JANGELI 

Closed until further notice.

 Restaurant CHALET AM BRILL 

  • Terrace open from Wednesday April 7.
  • Wednesday to Sunday.
  • 12pm - 4pm.
  • Reservations only possible on D-Day, depending on the weather (T: +352 23 666-545).
  • Compliance with the health measures recommended by the government, including in particular 2 people per table or 6 people maximum from the same household.

 BRASSERIE MAUS KÄTTI 

  • Terrace open from Wednesday April 7.
  • 7 days a week.
  • Menu from 12 pm to 3 pm.
  • Snack menu from 3 pm to 6 pm.
  • Reservations possible only on D-Day, depending on the weather (T: +352 23 666-530).
  • Compliance with the health measures recommended by the government, including in particular 2 people per table or 6 people maximum from the same household.

ROOM SERVICE

In-room catering at the Mondorf Parc Hotel****superior.


 

 SPA 

Reopening on Monday January 11, 2021 :

  • Monday to Sunday 10 am to 6 pm.

Only facial treatments are temporarily unavailable.
No access possible to Wellness & Fitness activities (swimming pools, saunas, fitness rooms, group classes)

How can I book a care treatment?

What should I arrange for the day of my care treatment?

  • Wear on a mask as soon as you arrive.
  • Disinfect your hands with a hand sanitizer gel available.
  • Please arrive at the SPA Reservation desk at least 30 minutes before your care treatment.
  • Follow the recommendations of our staff.

What should I do during my care treatment?

  • Continue to wear a mask throughout your care treatment.
  • Disinfect your hands with a hand sanitizer gel available at the entrance of each care treatment pavilion.

 

 


 

 GIFT VOUCHER 

MONDORF Domaine Thermal offers many gift ideas. Consult our website, order, buy online and receive your gift voucher directly in your email box or that of the person of your choice.

Gift vouchers set to expire in 2020 or during 2021, will be extended until 12/31/2021.

 


 

The management will adapt the instructions as events unfold

We will keep you informed about the reopening of our departments and arrangements made (extension of your subscription, extended validity of your gift voucher) per activity, in accordance with the decisions taken by the government.
We wish to thank you very much indeed once again for your patience, understanding and loyalty. Take care of yourself and your loved ones.

 

We are always at your entire disposal for any further information by e-mail domaine@mondorf.lu and by telephone (+352) 23 666-666

 

Measures to be adopted under all circumstances at the Domaine Thermal: