All information related to health measures by department (Coronavirus - COVID-19) - Update Novembre 25, 2020

Below please find all information department by departement

Measures to be adopted under all circumstances at the Domaine Thermal:

All Wellness & Fitness activities (swimming pools, saunas, fitness rooms, group classes) will be closed as of 26 November 2020.

Annual closures:

• 24 + 25 + 26 December 2020
• 31 December 2020
• 1st of January 2021

Will my subscription be extented ?

Yes, a subscription or TIME package will be extended in proportion to the closing time related to the Government's decisions and according to the date of the right of access.

 medical cure treatments & Health Treatments

Medical cures and DBC rehabilitation care will be maintained.

For any information on the progress of your cure or treatment, please contact the Health Programming Department (+352) 23 666-800 or complete the online form.

Health measures to be complied with : 

• Wearing a mask is mandatory upon arrival and throughout your stay.
• Disinfect your hands with a hand sanitizer gel available at the entrance of each care treatment pavilion.

The Mondorf Parc Hôtel****^superior is open.

As of 26 November 2020 :

• Meals served in the room (maximum 2 persons per room)
• No access to Wellness & Fitness activities
• Reservation of SPA treatments possible

Annual closure:

• From 19 December 2020 to 9 January 2021 inclusive.

Particular measures of our hotels :

• Wearing a mask is mandatory upon arrival and throughout your stay, when the 2m distance cannot be respected.
• Disinfect your hands with a hand sanitizer gel available at the entrance of the hotel.
• No luggage service

Seminars and meetings remain possible under certain conditions.
For private events (wedding, communion...), please contact our Banquets team.

 Restaurant DE JANGELI 

Closed from 25 November 2020 to 14 January 2021 inclusive.

Set to reopen on Friday, 15 January 2021 for dinner.

 Restaurant CHALET AM BRILL 

Closed from 25 November to 2 February 2021 inclusive.

Set to reopen on Wednesday, 3 February 2021 for lunch.

 BRASSERIE MAUS KÄTTI 

Closed from 26 November 2020.

Annual closing from 20 December 2020 (3:00 pm) to 3 January 2021 inclusive.

ROOM SERVICE

In-room catering at the Mondorf Parc Hotel****superior.

Our SPA care treatment department remains open.
Only facial treatments are temporarily unavailable.
No access possible to Wellness & Fitness activities (swimming pools, saunas, fitness rooms, group classes)

How can I book a care treatment?

• Via the online booking form
• by e-mail reservation@mondorf.lu or by phone  (+352) 23 666-666
• At the SPA Reservation 

What should I arrange for the day of my care treatment?

• Wear on a mask as soon as you arrive.
• Disinfect your hands with a hand sanitizer gel available.
• Please arrive at the SPA Reservation desk at least 30 minutes before your care treatment.
• Follow the recommendations of our staff.

What should I do during my care treatment?

• Continue to wear a mask throughout your care treatment.
• Disinfect your hands with a hand sanitizer gel available at the entrance of each care treatment pavilion.

Annual closures:

December 24 + 25 + 26 December 2020
31 December 2020
1 January 2021

 GIFT VOUCHER 

MONDORF Domaine Thermal offers many gift ideas for year-end celebrations. Consult our website, order, buy online and receive your gift voucher directly in your email box or that of the person of your choice.

ALL OUR GIFT IDEAS

Gift vouchers set to expire in 2020, will be extended until 12/31/2021.

As a result of new health measures, the validity of gift vouchers will be extended to 24 months instead of 12 or 15 months.

The management will adapt the instructions as events unfold

We will keep you informed about the reopening of our departments and arrangements made (extension of your subscription, extended validity of your gift voucher) per activity, in accordance with the decisions taken by the government.
We wish to thank you very much indeed once again for your patience, understanding and loyalty. Take care of yourself and your loved ones.